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Credits are payable for: 'Processed Triangles' and 'Embedded Views', with a credit exchange value: 1 Viz4D Credit worth 1 million triangles or 500 embedded views.

1. Viz4D charges 'processed triangles' based on the number of triangles in your scene that we process. (The minimum price charged for each processing is 3 Credits).
2. Viz4D charges CDN bandwidth based on 'Embedded views' (only charges 'Embedded view' for accounts that are allowed to embed like BRAND and BUSINESS).

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1. More cost reduction:
When you pay for a “12 months”, “6 months” or “3 months” Plan, the credit amount will be added to 30%, 20% or 12%. When you only pay for a “1-month” Plan, you will not receive promotional Credits.

2. More flexible work allocation:
You will receive all Credits of Plan immediately upon payment and you can use them any time during the life of this Plan. Long-term Plans will help you find the best balance between when to use more and when to use less.

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We offer a high guarantee for our processing: Only with Viz4D you will surely get usable results after uploading the 3ds Max scene. If the resulting processing fails due to Viz4D technical reasons and cannot be edited, your scene will be reprocessed free of charge. (When using any other solution, you will have to buy software, equipment and hire experts ... but not sure to achieve results).

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You can change your Plan at any time. As soon as you finish paying for the new Plan, any changes will happen immediately:
- All benefits and features will follow the new Plan.
- The expiry date is reset based on the new payment date.
- Your unused Credit in the previous Plan will be revalued and transferred to the new Plan.

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Yes! Your remaining Credits will roll-over: The previous Plan's unused Credits can be used during the first 15 days of your next Plan.

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If you don't purchase a new paid Plan when the old paid Plan has expired, your account will automatically switch to a FREE Plan. There are only 5 Active scenes in the FREE plan, all other scenes will be stored in Inactive mode (viewable only by account Owners).

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FREE accounts after 24 months of inactivity (no new scenes) will be permanently deleted from the system. At that time, scenes in the expired FREE account will also be completely deleted.

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Viz4D does not auto-renew, you must pay yourself when your Plan expires. We will only send notifications when your Credit balance is below 10% or when your Plan is about to expire.

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We currently accept Paddle payments. Paddle is a reseller that handles payments and invoicing for Viz4D globally.
1. With Paddle, global customers can purchase a “Viz4D Plan” instantly via:
- Cards (including Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada)
- PayPal
- Alipay (in Early Access)
- iDEAL
- Google Pay (Chrome only)
- Apple Pay (HTTPS pages on Safari only)
- Wire Transfers (ACH/SEPA/BACS)
2. Customers in Vietnam have one more payment option: Transfer money and receive invoices directly from Viz4D.

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We do not store your credit card information, it is provided to and stored by our third party payment processor (Paddle). We will never ever share any of your personal information with anyone.

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Prices announced on our website exclude all taxes.

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Pay based on when your scene upload is complete. However, if the resulting processing fails due to Viz4D's technical reasons and cannot be edited, your scene will be reprocessed free of charge. You have 7 days to check and report errors, after this time Viz4D will delete your original 3D scene and will not be responsible for reprocessing, regardless of the reason.

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The Active scene is the default state. When a scene is Active, you can customize, embed and share it. Any scene we have processed will be archived (when a scene is Archived, only the Account Owner can view it). You can archive or activate the scene at any time. You should choose a plan based on how many Activity scenes you may need and what you plan to do with them.