Plans and Pricing

CUSTOM PLAN

Self-hosting 3D Viewer on your own server / Offline Viewer
(with full HTML, CSS, JS customization and API controls)
Higher number of Credits and White-label profiles than BRAND plan
Offline & On-Premise Processing System for large organizations with
strict data security policy
Custom features development
Let us know your requirements at [email protected]
Note: Custom plans require a minimum 1-year contract
CONTACT US

Frequently Asked Questions

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We accept payment through Wise, MoneyGram, and Swift Wire Transfer. (Credit card payments will soon be available)

Please email us your chosen plan with your name/company name/VAT ID if needed. We’ll send you an invoice with our bank details. Your account will be upgraded right after the transfer is initiated.

Contact our team at [email protected] or using the Chat box at bottom right.

Feel free to ask us any questions, we’re happy to help.

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Credits are utilized for two main purposes: 'Processed Triangles' and 'Embedded Views'.
Each credit corresponds to either 1 million triangles or 500 embedded views.

1. Processed Triangles:
- Every 1 million triangles in your scene uses 1 Credit for processing (minimum 3 Credits per scene)
- Example: Upload a scene containing 8.3 million triangles will require 8 Credits

2. Embedded Views:
- Every 500 'Embedded Views' consumes 1 Credit.
- This charge is applicable only for views accessed through iframe Embeds.
- Note: Views of public scenes on the Viz4D gallery are free of charge.

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Credits of Yearly plans will expire in 12 months from purchase date.
Credits of Monthly plans will expire in 1 month from purchase date.

All credits of yearly plan are provided upfront after purchase, giving you the flexibility to use them whenever you need.

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We offer a high guarantee for our processing:
If the resulting processing fails due to Viz4D technical reasons and cannot be edited, your scene will be reprocessed free of charge.
You should check and report error in 7 days, after this time Viz4D will delete your original uploaded scene thus we cannot auto reprocess it afterward, you'd need to upload again.

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You can change your Plan at any time. As soon as you finish paying for the new Plan, any changes will happen immediately:
- All benefits and features will follow the new Plan.
- The expiry date is reset based on the new payment date.
- Your unused Credit in the previous Plan will be roll-over to the new Plan, note that roll-over credits is valid in 15 days after switch.

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If you don't purchase a new paid Plan when the old paid Plan has expired, your account will automatically switch to a FREE Plan. There are only 5 Active scenes in the FREE plan, all other scenes will be stored in Inactive mode (viewable only by account Owners).

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Prices on our website exclude all taxes.

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Feel free to contact our team at [email protected] , we're happy to help.


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